Please read this Policy carefully before accepting the Terms & Conditions.
1. Information HomeCare Collects
- Personal Information: When users register on the App, HomeCare collects personal information such as name, email address, and other voluntarily provided details.
- Usage Information: HomeCare collects information about how users use the App, including interactions, transactions, and preferences.
- Device Information: HomeCare collects device-specific information, such as hardware model, operating system version, unique device identifiers, and mobile network information.
- Location Information: With user consent, HomeCare may collect precise location data when the App is running in the foreground or background.
- Sensitive Information: Any patient health-related information entered into HomeCare by caregivers (such as appointment notes or medical instructions) is considered sensitive data. This information is encrypted in transit and at rest and accessible only to authorised personnel. HomeCare does not disclose patient data to third parties except when necessary to facilitate the caregiver’s scheduled appointments or as required by law.
2. How HomeCare Uses Your Information
- To Provide Services: HomeCare uses personal information to provide, maintain, and improve its services, authenticate users, and send notifications.
- To Communicate: HomeCare may use the user's email address to send service-related notices, announcements, and updates.
4. User Choices
- Access and Update: Users can access and update their personal information through the App settings.
- Location Services: Users can enable or disable location services through their device settings.
5. Security
HomeCare prioritizes the security of user personal information and uses industry-standard safeguards to protect it.
6. Changes to This Policy
HomeCare reserves the right to update or change its Privacy Policy at any time. Users will be notified of any changes.